Maximize Your Uptime

We deliver responsive, reliable service, cost savings and sustainability to bio-pharma laboratories.

ATG Service Has Expanded Our Capabilities

Expert Service Capabilities for Genevac® Evaporators, Centrifuges, Incubators | Expert FPLC and Bioprocess service capabilities in the United Kingdom and Europe


ATG Service Solves Your Lab’s Critical Needs

ATG Service provides repair, maintenance and service contracts for laboratory research and bioprocess instruments, serving customers in the United States and Europe.

We specialize in the full suite of Cytiva™ AKTA™ FPLC, Biacore™ SPR systems, and Typhoon imaging systems; Molecular Devices SpectraMax® microplate readers; BioTek® Synergy® and BioTek® Epoch® microplate readers; BioTek® microplate washers, Beckman Coulter®, Thermo Fisher®, Sorvall®, and Eppendorf® centrifuges; Thermo Fisher®, Eppendorf®, Sanyo®, Infors®, New Brunswick®, Kuhner® incubators; and Genevac® Evaporators; and more.

With more than two decades of experience, we understand these instruments as well as the manufacturers, and it allows us to provide top-quality service.

 

48 Hour Response

 

Customer Aligned

First Visit Resolution

 

Contract Flexibility

Lower Cost

 

Meet GxP Standards

Certified Engineers

 

Dedicated Support

Instruments We Service

  • FPLC and Bioprocess

    We service all models of Cytiva™ AKTA™ FPLC and Bioprocess systems.

  • Microplate Readers

    We service all Molecular Devices® and Agilent® Biotek® microplate readers.

  • Microplate Washers

    We service all models of Agilent® BioTek® microplate washers.

  • Genevac® Evaporators

    We service all models of Genevac® branded evaporators.

  • Centrifuges

    We service all models of centrifuges, including Beckman®, Sorvall®, and Eppendorf®.

  • Incubators

    We service all models of incubators, including Thermo Fisher®, Eppendorf®, New Brunswick®, Infors®, and more.

  • Surface Plasmon Resonance

    We service all models of Cytiva™ Biacore™ Surface Plasmon Resonance (SPR) Platforms.

  • Typhoon® Imaging Systems

    We service all models of Cytiva™ Amersham™ Typhoon™ biomolecular imaging systems.

Labs Across North America & Europe Rely on ATG

More than 1,000 institutions across North America and Europe rely on ATG for service of their critical laboratory instrumentation, including many large pharmaceutical companies, CROs/CDMOs, expanding biotechnology firms, major research universities, and government laboratories.

10000

Instruments Serviced

1600

Companies Served

92

Net Promoter Score

18

Years of Service

29000

Work Orders

 

We Provide Comprehensive Laboratory Instrument Services

  • Full suite of service contract options

  • Preventative maintenance

  • Instrument calibrations

  • Installation Qualification / Operational Qualification (IQ/OQ)

  • Diagnosis and repairs

  • Moves

  • Bioprocess instrument services

  • Emergency repairs

We Buy, Sell, and Lease Refurbished Laboratory Equipment

While service has been and always will be ATG’s core DNA, we do sell and lease refurbished laboratory equipment backed by ATG service contracts and warranties. In addition, we help our customers recover value for unused or decommissioned assets:

  • Buy equipment for cash, one system or a lab liquidation

  • Accept trade-in equipment for service credits

  • Expert, free equipment assessments

Bioprocess Equipment Services

ATG offers a high quality, expert alternative to the equipment manufacturer for your bioprocess equipment.

In addition to knowing the instruments inside and out, our engineers are well versed in GDP, GMP, and GLP.

Our service allows for custom validation paperwork as well as procedures including additional check points to meet GxP standards.

We’ll respond with a quote in just a few hours

Or Call Us At 860.449.0886 (US / Canada) or 00.44.95.05.70.63 (UK / Europe)

We Serve Top Institutions across North America and Europe

Testimonials

We Service Labs in the United States and Europe

Meet our team to learn how we can help

Request a quote today

Let us know your needs. We’ll respond within one business day.

ATG North American Headquarters

860.449.0886 (US / Canada)

ATG European Headquarters

+44 8454 308466 (UK / Europe)