What our customers are saying about our services:
Fortune 500 Pharma
"I wanted to let you know how impressed I am with the level of service your team has provided. It is a huge benefit to the R & D team to have such fast turnaround time when an instrument breaks down. The service technicians are very knowledgeable in all the instruments they service for us and come prepared with parts necessary to fix the issue. We have not had this level of service in the past from other instrument service vendors. I have great confidence in your team at ATG to fix the problem right the first time in the quickest time possible."
Patrick C, Lake Pharma
"ATG is always quick to respond when our instruments need service repairs. Their engineers do a great job minimizing instrument down time."
"Finding and scheduling service on our array of scientific equipment using OEM services has always been time consuming and not always successful. ATG has consistently been fast to respond and does the service right the first time. Their staff is courteous and friendly. The field personnel are very knowledgeable and professional. They have been a pleasure to work with and I look forward to a long relationship with ATG."
"As a small Series A company trying to stretch every dollar with used equipment, problems are bound to arise. ATG has been wonderful to work with - responding immediately when issues arise, and minimizing instrument downtime that we cannot afford."
"We have had several of our AKTA FPLCs serviced by ATG. The sales team is very responsive and technicians are very knowledgeable and great at explaining their findings. We are very happy with our experience with ATG"
The Rockefeller University
"ATG provides exceptional service exceptionally well. Their technicians and staff are friendly, knowledgeable, and efficient—ATG is always ready to make sure that our equipment is up and running as quickly as possible. I would recommend their services to any lab looking for quick, affordable, and effective repair services."
"ATG provides wonderful services. They help us solve our problems with AKTA™ systems extremely fast and efficiently. We would definitely recommend their services!"