Service for Biacore™ T200 Surface Plasmon Resonance (SPR) System
You rely on your equipment. Your equipment should rely on ATG.
When you’re monitoring binding interactions at a molecular level, you need SPR systems with atomic precision. A level of precision the Biacore™ series can provide you with. At Analytical Technologies Group, we specialize in both the maintenance and repair of Biacore™ T200 systems. By servicing a narrow range of instruments and keeping replacement parts in stock, we are able to provide you with quick fixes and keep your downtime minimal.
That’s why over 2000 customers trust us with more than 5000 different instruments.
Tips for keeping your Biacore™ T200 in good working order:
Daily/after each run:
Empty the waste bottle
Weekly:
Inspect tube fittings and pumps
Check for leaks
Clean the flow system (Desorb)
Monthly:
Clean the instrument cover
Clean and disinfect the flow system (Desorb and Sanitize)
Inspect the needle and the liquid supply block
Inspect the sample compartment, look for signs of flooding
Run system check
Refer to your operator’s manual for more information. Misplaced it? We’ve got you covered
Having technical problems with your Biacore™ T200?
Fast Response
We provide very prompt responses to customers within one business day.
Fast Turnaround
Our field service engineers are expediently dispatched across North America & Europe to fulfill your service request.
Expert Staff
ATG’s highly trained, highly skilled staff ensure your instruments remain in optimal condition.
Parts In Stock
To minimize instrument downtime, we stock virtually all parts for the systems in which we specialize.
Biacore™ T200 Troubleshooting Tips:
For trouble-free operation of your Biacore T200, make sure that your system is kept clean and maintained regularly (e.g: do not take the sensor chip out of its protective cassette, always use fresh buffer and distilled water, etc.)
If your PC is not communicating with the instrument, check that the communication cable is properly connected
Check the accessible tube fittings on the pumps, buffer selector valve and degasser regularly for leaks
Check that there is sufficient buffer in the buffer bottle(s) and water in the water bottle at the start of a run
Use only recommended caps for vials and adhesive foil for microplates. Sample evaporation from uncovered samples will both affect the sample concentration and reduce the volume, possibly resulting in injection of air. Use of unsuitable adhesive foil may block the autosampler needle with adhesive
If any errors cannot be resolved, your instrument likely requires service. We can help in a hurry! Contact ATG.
