SpectraMax® ABS / ABS Plus Service & Repair
Your microplate spectrophotometer plays a crucial role in your lab. Is your SpectraMax® ABS / ABS Plus running into technical problems? Software, hardware, or both, Analytical Technologies Group has you covered. Our engineers have serviced more than 5000 instruments, for more than 1000 companies. Spare parts are almost always available - and by the off-chance you can’t find what you need, we’ll order it for you- and are handled by experts who have been doing this for 17 years.
You rely on your equipment. Your equipment should rely on ATG.
Tips for keeping your SpectraMax® ABS / ABS Plus in good order:
Having technical problems with your SpectraMax® ABS?
Fast Response
We provide very prompt responses to customers within one business day.
Fast Turnaround
Our field service engineers are expediently dispatched across North America & Europe to fulfill your service request.
Expert Staff
ATG’s highly trained, highly skilled staff ensure your instruments remain in optimal condition.
Parts In Stock
To minimize instrument downtime, we stock virtually all parts for the systems in which we specialize.
SpectraMax® ABS / ABS Plus Troubleshooting Tips:
If an error occurs while the drawer is closed and you need to remove a plate,
If the drawer does not open, turn power to the instrument off and then on again.
If the drawer remains closed, turn the incubator off (if it was on).
If the drawer still remains closed, power off the instrument and unplug the power cord. Then try to use a blunt, flat object (such as a spatula) to open the door. With your index finger, pull the plate drawer out of the instrument (do not force the drawer) and remove the plate. This action will not harm the instrument, but should only be taken if the first two options fail to open the drawer.
If your problem persists, your SpectraMax® ABS / ABS Plus may require professional help. Contact ATG for prompt, qualified service.
