Cytiva™ Xcellerex™ XDR Series
You rely on your equipment. Your equipment should rely on ATG.
When your Cytiva™ Xcellerex™ XDR Bioreactor needs servicing, you deserve specialists who can restore its performance without missing a beat. At Analytical Technologies Group, we specialize in maintaining and repairing bioreactors like the XDR series, empowering our field engineers with the advanced know-how to diagnose and fix issues efficiently. Supported by a comprehensive stock of replacement parts, we deliver fast, reliable service that minimizes downtime and keeps your lab operating at full capacity.
Count on us to get your system running seamlessly — and to keep it performing at its best.
Tips for keeping your Cytiva™ Xcellerex™ XDR Bioreactor in good working order:
Install inline filters on the gas supply lines feeding the controller (especially when using MFCs), and replace them annually.
If autoclaving is performed, maintain a log of autoclave cycles for the following:
Glass vessels
pH probes
DO probes
Any other probes located within the vessel
Adhere to the manufacturer’s specified autoclave life cycles and storage recommendations.
Replace vessel O-rings annually.
When using optical sensors, keep all open connections covered with the supplied protective caps to prevent fouling or contamination of connection points.
If the reactor will not be used for an extended period, power it down and, if possible, disconnect it from the power source. These systems rely on high-power electronics that generate significant heat, which can degrade components over time.
Have the impeller shaft drive assembly rebuilt annually to prevent component wear and potential contamination of the media.
Inspect the rollers in peristaltic pump heads for rolling resistance. They should rotate freely; remove any accumulated residue using a mild detergent to prevent tubing wear.
Perform annual preventive maintenance to verify that the system is operating in accordance with manufacturer specifications.
Having technical problems with your Cytiva™ Xcellerex™ XDR Series Bioreactor?
Fast Response
We provide very prompt responses to customers within one business day.
Fast Turnaround
Our field service engineers are expediently dispatched across North America & Europe to fulfill your service request.
Expert Staff
ATG’s highly trained, highly skilled staff ensure your instruments remain in optimal condition.
Parts In Stock
To minimize instrument downtime, we stock virtually all parts for the systems in which we specialize.
Cytiva™ Xcellerex™ XDR Series Bioreactor Troubleshooting Tips:
If the agitator drive is not func tioning as expected:
The circuit breaker might be tripped; Reset the circuit breaker.
The motor might be overloaded.Acknowledge the agitator fault and try to restart the motor.
If the condensate accumulates in the condensate outlet tubing, the condenser bag might be installed incorrectly. Reinstall the condenser bag.
If there is no power supply to the I/O Cabinet:
The circuit breaker might be tripped. Verify that the condition which caused the trip is identified and fixed, and reset the circuit braker.
If the filter heater temperature does not increase:
The filter heater cable might not be connected to the I/O Cabinet; Connect the filter heater cable to the I/O Cabinet.
The wrong filter heater cable might be connected to the I/O Cabinet; Verify that the appropriate filter heater cable is connected to the I/O Cabinet
