Amersham ImageQuant™ 800 Service & Repair

You rely on your equipment. Your equipment should rely on ATG.

Keeping your Amersham ImageQuant™ 800 at peak performance will ensure the integrity of your chemiluminescence Western Blotting, colorimetric, and UV fluorescence image capture experimental results while protecting your lab from unnecessary downtime. ATG specializes in both the maintenance and repair of Amersham ImageQuant 800 systems. By servicing a narrow range of instruments and keeping replacement parts in stock, we are able to provide you with quick fixes and keep your downtime to a minimum.

Join us and over 2000 satisfied customers. Let ATG keep your lab running smoothly.


Tips for keeping your Amersham ImageQuant 800 in good working order

  • Use a soft dry cloth to clean the exterior of Amersham ImageQuant 800. For marks that are hard to remove, wipe with a soft cloth slightly dampened with water and a neutral detergent, or 70% ethanol, then wipe with a new clean, dry cloth. 

  • To clean the interior of the instrument, use a soft cloth slightly dampened with distilled water or 70% ethanol. Make sure to wipe the interior dry. Do not use any neutral domestic detergent, as the detergent residue may fluoresce when an image is captured.

  • To clean trays and inserts, wash the accessory in water using a soft sponge that may be soaked in a cleaning agent. After cleaning, rinse the accessory immediately in water, until no cleaning agent remains, and allow to air dry.

  • You can clean the sample tray using isopropanol or 6% H202.

Refer to your operator’s manual for more information. Misplaced it? We’ve got you covered.

Having technical problems with your Amersham ImageQuant™ 800?

 

Fast Response

We provide very prompt responses to customers within one business day.

Fast Turnaround

Our field service engineers are expediently dispatched across North America & Europe to fulfill your service request.

Expert Staff

ATG’s highly trained, highly skilled staff ensure your instruments remain in optimal condition.

Parts In Stock

To minimize instrument downtime, we stock virtually all parts for the systems in which we specialize.

 

Amersham ImageQuant™ 800 Troubleshooting Tips:

  • If the indicator is illuminated red, the door might have been open during exposure. Close the door and repeat the exposure.

  • If the instrument isn’t cooling down properly, decrease the room temperature to 28℃ or less.

  • If light leaks on the image, move the instrument to a place without direct sunlight and make sure that the instrument’s door is properly closed.

  • If the image is uneven, the LED might have deteriorated. Contact one of our experts at ATG.

  • If artifacts appear in a colorimetric epi image, the tray is being used incorrectly. Rotate the gel sample 90°, positioning the gel so that the lanes of gel are parallel to the long side of the tray.

  • If the image appears misty, moisture is condensing the optical system. Turn off the instrument the power button on the side panel and wait until the ambient environments meets the specification.

  • If at any point smoke is emitted from the instrument, turn it off and contact one of our experts at ATG.

ATG: YOUR PARTNER IN BIOPROCESS SERVICE, SUPPORT and MAINTENANCE