Amersham ImageQuant™ 500 Service & Repair
You rely on your equipment. Your equipment should rely on ATG.
If you’re looking for a compact, user-friendly, and efficient CCD camera imaging system for chemiluminescence Western Blotting, colorimetric, and UV fluorescence image capture, the Amersham ImageQuant™ 500 is a great option. When you have a quality, complex, expensive system like the ImageQuant 500, you want to keep it running at peak performance for as long as possible. That’s where ATG comes in. At Analytical Technologies Group, we specialize in both the maintenance and repair of Amersham ImageQuant 500 systems. By servicing a narrow range of instruments and keeping replacement parts in stock, we are able to provide you with quick fixes and keep any downtime minimal.
Over 2000 customers rely on ATG. You should too.
Tips for keeping your Amersham ImageQuant™ 500 in good working order
Use a soft dry cloth to clean the exterior of ImageQuant 500. For marks that are hard to remove, wipe with a soft cloth slightly dampened with a neutral detergent, then wipe with a new clean, dry cloth.
To clean the interior of the instrument, use a non-fluorescent cleaning agent for biochemical use. If using a neutral domestic detergent, the detergent residue may fluoresce when an image is captured.
After using a sample tray, wash it in water using a soft sponge soaked in a cleaning agent. It is recommended to use a neutral domestic detergent for cleaning the trays.
The trays can also be washed using 70% ethanol, mild detergent, Isopropanol, or 6% H2O2
See the user manual for more information. Misplaced your manual? We’ve got you covered.
Having technical problems with your Amersham ImageQuant™ 500?
Fast Response
We provide very prompt responses to customers within one business day.
Fast Turnaround
Our field service engineers are expediently dispatched across North America & Europe to fulfill your service request.
Expert Staff
ATG’s highly trained, highly skilled staff ensure your instruments remain in optimal condition.
Parts In Stock
To minimize instrument downtime, we stock virtually all parts for the systems in which we specialize.
Amersham ImageQuant™ 500 Troubleshooting Tips:
If the camera generates a strange noise, a strange odor, or emits smoke, this might be due to camera failure, turn off the ImageQuant 500 power switch immediately and contact one of our experts at Analytical Technologies Group.
If the ImageQuant 500 door cannot be opened and closed, check for foreign objects obstructing the door hinges. If the hinges are damaged, contact one of our experts at Analytical Technologies Group.
If After exposure, no image is displayed on the monitor, reposition the sample appropriately.
If The machine instructs to insert the filter even though it is already inserted, the white insert holes might be covered. Change the sample size and/or move it so that the white holes aren’t covered.
If The machine instructs to insert the filter even though it is already inserted, the tray may have residues of fluorescent substances. Clean the tray.
If the image is uneven, the sample tray might not be positioned correctly.
