Agilent® UHPLC Systems

You rely on your equipment. Your equipment should rely on ATG.

When your Agilent® UHPLC system needs service, you need technicians who can restore peak performance without delay. At Analytical Technologies Group, we specialize in the maintenance and repair of Agilent® chromatography systems, including the 1290 infinity series and the 1260 infinity series, giving our field engineers the in-depth knowledge to quickly diagnose and fix any operational issues. With a comprehensive inventory of replacement parts on hand, we provide fast turnaround times that reduce downtime and keep your lab running efficiently.

We’ll get your system performing optimally — and keep it that way.

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  • Agilent® 1290 Infinity III

  • Agilent® 1290 Infinity II

  • Agilent® 1290 Infinity I

  • Agilent® 1260 Infinity III

  • Agilent® 1260 Infinity II

  • Agilent® 1260 Infinity I

Tips for keeping your Agilent® UHPLC in good working order :

  • To keep the module case clean, use a soft cloth slightly dampened with water, or a solution of water and mild detergent. Avoid using organic solvents for cleaning purposes. They can cause damage to plastic parts.

  • To replace the inlet weaver, switch off pump at the main power switch, open the doors. Use an optional solvent shutoff valve or lift up solvent filters inside solvent bottles to avoid leakages. For easy access to the inlet weaver assembly, remove tubing connections between MCGV and degasser.

  • When disassembling your pump heads, seals must be exchanged and pistons must be cleaned in both primary and secondary pump heads.

  • When replace parts of the inline filter, the inline filter can be cleaned using the back-flush function in the user interface of your Agilent instrument control software. Only use the back-flush option, if an inline filter is installed.

Having technical problems with your Agilent® UHPLC ?

 

Fast Response

We provide very prompt responses to customers within one business day.

Fast Turnaround

Our field service engineers are expediently dispatched across North America & Europe to fulfill your service request.

Expert Staff

ATG’s highly trained, highly skilled staff ensure your instruments remain in optimal condition.

Parts In Stock

To minimize instrument downtime, we stock virtually all parts for the systems in which we specialize.

 
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Agilent® UHPLC Troubleshooting Tips:

If you diagnose a dynamic Leak > 30 μL/min or your Dynamic Leak Rate Test fails:

  • There might be air in the primary pump chamber. Check for air in the solvent inlet lines and the Tuning signal; Purge the lines, condition and if necessary prime the pump head.

  • There might be a leak in inlet valve. Check for moving air bubbles in tubing directly to the inlet valve. Purge the lines with water to remove dirt. Knock at the valve, clean it or replace it.

  • The outlet valve might not be properly assembled. Retighten the outlet valve and check the position of the gold seal.

  • You might have leaky piston seals and/or position-dependent leaks on the piston. Remove the SW tubes from the support ring and check for leaks. Replace the piston seals and clean the pistons. Ensure that seals are lubricated when pushed in (use abrasive mesh > 5000 grit).

ATG: YOUR PARTNER IN BIOPROCESS SERVICE, SUPPORT and MAINTENANCE

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